FAQ

What does The Everest Trader sell?

The Everest Trader offers a curated selection of traditional goods including hand-rolled incense, singing bowls, prayer flags, malas, and Himalayan textiles such as yak wool and pashmina scarves, shawls, and blankets. We also carry hemp bags and backpacks sourced from India, Nepal, Tibet, and Bali.


Where do you ship from?

All orders ship from our warehouse in Northern California, USA. We provide reliable shipping on incense and Himalayan goods across the United States and internationally.


Do you ship incense in the USA?

Yes. We specialize in shipping incense in the USA, including traditional hand-rolled incense from India, Nepal, Tibet, and Bali. All incense orders are processed and shipped from California for faster delivery within the United States.


How long does shipping take?

Orders are processed within 2–3 business days. Delivery times vary depending on location, but most U.S. orders arrive within a few days after shipping.


How much is shipping?

We offer simple, transparent rates:

  • Free U.S. shipping on orders over $35
  • U.S. flat rate shipping: $5.95
  • International flat rate shipping: $25

Do incense orders include packaging protection?

Yes. All incense is shipped in protective cardboard boxes to ensure safe delivery and preserve product quality during transit.


Do you include samples with orders?

Yes. Every incense order includes free incense samples as a complimentary gift.


Do you offer wholesale incense?

Yes. We offer wholesale incense and Himalayan goods for retailers, yoga studios, wellness shops, and online sellers. Please contact us at Sales@TheEverestTrader.com for wholesale pricing and ordering information.


What makes your incense different?

Our incense is hand-rolled using traditional methods with natural resins, woods, herbs, and botanicals. We focus on authentic masala incense blends rather than synthetic or mass-produced fragrance sticks commonly found in the U.S. market.


What is your return policy?

We accept returns within 14 days of delivery. Items must be unopened, unused, and in original packaging. Customers are responsible for return shipping. Refunds are processed within 5–10 business days after inspection.


How do I contact you?

For orders, wholesale inquiries, or support, you can contact us at:

Sales@TheEverestTrader.com