Shipping policy

The Everest Trader offers reliable shipping on traditional incense, singing bowls, and Himalayan goods across the United States and internationally.

All orders are processed and shipped within 2-3 business days after purchase.

We offer simple, transparent shipping rates:

  • Free U.S. shipping on orders over $35
  • U.S. shipping (flat rate): $5.95
  • International shipping (flat rate): $25

All incense is shipped in protective cardboard boxes to ensure safe delivery and preserve product quality during transit. Every incense order also includes free incense samples, included as a complimentary gift.

Please note that international buyers are responsible for any customs duties, import taxes, or additional fees that may apply in their country.

Refund policy

The Everest Trader accepts returns within 14 days of receiving your order.

To be eligible for a return or exchange, items must be unopened, unused, and in their original packaging and condition.

Customers are responsible for return shipping costs.

To initiate a return or exchange, please contact us at Sales@TheEverestTrader.com with your order details.

Refund Process & Timeline

Once your return is received and inspected, we will notify you of the approval of your refund.

Refunds are processed back to your original payment method within 1-2 business days. Processing times may vary depending on your bank or payment provider.

If your refund is delayed beyond this timeframe, please contact us so we can assist you promptly.

Additional Notes

We recommend using a trackable shipping service for all returns, as we cannot guarantee receipt of returned items without tracking.